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What are Expert Systems in Artificial Intelligence?

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Expert systems in Artificial Intelligence are a prominent domain for research in AI. It was initially introduced by researchers at Stanford University and was developed to solve complex problems in a particular domain. This blog on Expert Systems in Artificial Intelligence will cover the following topics.

Introduction to Expert Systems in Artificial Intelligence

An Expert system is a domain in which Artificial Intelligence stimulates the behavior and judgment of a human or an organization containing experts. It acquires relevant knowledge from its knowledge base and interprets it as per the user’s problem. The data in the knowledge base is essentially added by humans who are experts in a particular domain. However, the software is used by non-experts to gain information. It is used in various medical diagnoses, accounting, coding, gaming, and more areas. 

Breaking down an expert system essentially is an AI software that uses knowledge stored in a knowledge base to solve problems. This usually requires a human expert; thus, it aims at preserving human expert knowledge in its knowledge base. Hence, expert systems are computer applications developed to solve complex problems in a particular domain at an extraordinary level of human intelligence and expertise.

The Three C’s of ES

Characteristics of Expert Systems

  • They have high-performance levels
  • They are easy to understand
  • They are completely reliable
  • They are highly responsive

Capabilities of Expert Systems

The expert systems are capable of a number of actions, including:

  • Advising
  • Assistance in human decision making
  • Demonstrations and instructions 
  • Deriving solutions
  • Diagnosis
  • Interpreting inputs and providing relevant outputs
  • Predicting results
  • Justification of conclusions
  • Suggestions for alternative solutions to a problem

Components/ Architecture of Expert Systems

There are 5 Components of expert systems:

  1. Knowledge Base
  2. Inference Engine
  3. Knowledge acquisition and learning module
  4. User Interface
  5. Explanation module 
Components of expert system in AI
  • Knowledge base: The knowledge base in an expert system represents facts and rules. It contains knowledge in specific domains along with rules in order to solve problems and form procedures that are relevant to the domain.
  • Inference engine: The most basic function of the inference engine is to acquire relevant data from the knowledge base, interpret it, and find a solution to the user’s problem. Inference engines also have explanatory and debugging abilities.
  • Knowledge acquisition and learning module: This component functions to allow the expert systems to acquire more data from various sources and store it in the knowledge base.
  • User interface: This component is essential for a non-expert user to interact with the expert system and find solutions.
  • Explanation module: As the name suggests, this module helps in providing the user with an explanation of the achieved conclusion.

Strategies Used By The Inference Engine

The Inference Engine uses the following strategies to recommend solutions:

  • Forward Chaining
  • Backward Chaining

Forward Chaining

With this strategy, an expert system is able to answer the question, “What can happen next?”

By following a chain of conditions and derivations, the expert system deduces the outcome after considering all facts and rules. It then sorts them before arriving at a conclusion in terms of a suitable solution.

This strategy is followed while working on the conclusion, result, or effect. For example, predicting how the share market prediction of share market will react to the changes in the interest rates.

Forward Chaining in AI

Backward Chaining

An expert system uses backward chaining to answer the question, “Why did this happen?”

Depending upon what has already occurred, the inference engine tries to identify the conditions that could have happened in the past to trigger the final result. This strategy is used to find the cause or the reason behind something happening. For example, the diagnosis of different types of cancer in humans.

Backward Chaining in AI

Types of Expert System Technology

Expert systems can be classified into five categories.

There are several types of expert systems, including rule-based, frame-based, fuzzy, neural, and neuro-fuzzy.

Simple expert systems that describe knowledge as a collection of rules are called rule-based expert systems. Multi-valued logic is another name for fuzzy logic expert systems, which distinguish between class members and non-members when solving problems. Frames are used in a frame-based expert system to store and represent knowledge. By storing neural knowledge as weights in neurons, a neural expert system replaces a conventional knowledge base with neural knowledge. The last method is a neuro-fuzzy system, which combines parallel computation, learning, knowledge representation, and explanatory skills.

ES technologies come in various levels, they are:

  • Expert System Development Environment: The ES development environment contains a set of hardware tools (Workstations, minicomputers, mainframes), High-level symbolic programming languages [LISt Programming (LISP) and PROgrammation en LOGique (PROLOG)], as well as large databases.
  • Tools: Tools, as an ES technology, assists in reducing the effort and cost involved in developing an expert system to a large extent. 
  • Shells: A Shell is an expert system that functions without a knowledge base. It provides developers with knowledge acquisition, inference engine, user interface, and explanation facility. For example – Java Expert System Shell (JESS), Vidwan, etc.

Steps to Develop an Expert System

There are 6 steps involved in the development of an expert system. 

Development of expert system

Expert Systems Examples 

 There are numerous examples of expert systems. Some of them are:

  • MYCIN: This was one of the earliest expert systems that were based on backward chaining. It has the ability to identify various bacteria that cause severe infections. It is also capable of recommending drugs based on a person’s weight.
  • DENDRAL: This was an AI-based expert system used essentially for chemical analysis. It uses a substance’s spectrographic data in order to predict its molecular structure.
  • R1/XCON: This ES had the ability to select specific software to generate a computer system as per user preference.
  • PXDES: This system could easily determine the type and the degree of lung cancer in patients based on limited data.
  • CaDet: This clinical support system identifies cancer in its early stages.
  • DXplain: This is also a clinical support system that is capable of suggesting a variety of diseases based on just the findings of the doctor.

Traditional Systems versus Expert Systems 

A key distinction between the traditional system as opposed to the expert system is the way in which the problem-related expertise is coded. Essentially, in conventional applications, the problem expertise is encoded in both programs as well as data structures. On the other hand, in expert systems, the approach of the problem-related expertise is encoded in data structures only. Moreover, the use of knowledge in expert systems is vital. However, traditional systems use data more efficiently than expert systems. 

One of the biggest limitations of conventional systems is that they cannot explain a problem’s conclusion. That is because these systems try to solve problems in a straightforward manner. However, expert systems can provide explanations and simplify the understanding of a particular conclusion. 

Generally, an expert system uses symbolic representations to perform computations. On the contrary, conventional systems are incapable of expressing these terms. They only simplify the problems without being able to answer the “how” and “why” questions. Moreover, problem-solving tools are present in expert systems as opposed to traditional ones; hence, various problems are often entirely solved by the system’s experts.

Human System Vs. Expert System

Human Experts Expert Systems
Perishable and unpredictable in nature  Permanent and consistent in nature
Difficult to transfer and document data  Easy to transfer and document data
Human expert resources are expensive Expert Systems are cost-effective Systems

Applications of Expert Systems 

Applications  Role
Design Domain Camera lens design automobile design
Medical Domain Diagnosis Systems to deduce the cause of disease from observed dataConduction medical operations on humans.
Monitoring systems Comparing data continuously with observed systems 
Process Control Systems Controlling physical processes based on the monitoring.
Knowledge Domain Finding faults in vehicles or computers.
Commerce  Detection of possible fraud Suspicious transactions Stock market trading Airline scheduling, Cargo scheduling.

Advantages of Expert Systems

  • Availability: They are easily available due to the mass production of software.
  • Less Production Cost: The production costs of expert systems are extremely reasonable and affordable.
  • Speed: They offer great speed and reduce the amount of work.
  • Less Error Rate: The error rate is much lower as opposed to human errors.
  • Low Risks: They are capable of working in environments that are dangerous to humans.
  • Steady Response: They avoid motions, tensions, and fatigue.

Limitations of Expert Systems

It is evident that no technology is entirely perfect for offering easy and complete solutions. Larger systems are not only expensive but also require a significant amount of development time and computer resources. Limitations of ES include:

  • Difficult knowledge acquisition
  • Maintenance costs 
  • Development costs
  • Adheres only to specific domains.
  • Requires constant manual updates; it cannot learn by itself.
  • It is incapable of providing logic behind the decisions.

Expert systems have managed to evolve to the extent that they have stirred various debates about the fate of humanity in the face of such intelligence. Considering that Expert systems were among the first truly successful forms of artificial intelligence (AI) software, it might just be the future of technology. 

If your interests are intrigued by the Expert systems in AI, do check out Great Learning’s AI courses here.

Frequently Asked Questions

What are the 5 components of an expert system?

The five components of an expert system are:

1. Knowledge base
2. Inference engine
3. Knowledge acquisition & learning module
4. User interface
5. Explanation module

Where is an expert system used in AI?

An expert system is used in many areas of AI, such as the healthcare industry for medical diagnosis, programming, games, and much more. An expert system stores most of its knowledge in a knowledge base to address issues that mostly is a human job

What are the types of expert systems?

There are five primary types of expert systems: rule-based expert systems, frame-based expert systems, fuzzy expert systems, neural expert systems, and neuro-fuzzy expert systems.

What are the benefits of an expert system?

There are many benefits of an expert system, some of which are:

▪ Addresses recurring decisions, procedures, and tasks
▪ Carries incredibly large volumes of data
▪ Reduces the expense of employee training
▪ Consolidates the process of decision-making
▪ Reduces the time it takes to solve problems to increase efficiency
▪ Lessens the occurrence of human errors

Further Reading

  1. Where Will The Artificial Intelligence Vs. Human Intelligence Race Take Us?
  2. 10 Hottest Artificial Intelligence (AI) Technologies in 2020 that are Changing the Game
  3. Top Artificial Intelligence Companies in 2019 And Their Success Stories
  4. Business Applications for Artificial Intelligence and Machine Learning
  5. What is Artificial Intelligence? How does AI work, Types and Future of it?

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  • Source: https://www.mygreatlearning.com/blog/expert-systems-in-artificial-intelligence/
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