Why is last-mile software the need for the hour in the logistics industry?

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Why is the last mile software the need for the hour in the logistics industry?

As the competition rises and on-demand delivery adds more pressure to already burdened logistics and supply chain businesses, the need to adapt to the latest technology solutions has become the norm. Companies can no longer rely on slower delivery times, nor get away without offering real-time delivery notifications. Customers need a fast, reliable, and efficient delivery service to meet their demands. This is where a last-mile software solution would play a crucial role in getting the orders delivered with both- customers and the operations team being notified of each delivery.

How last-mile software can help improve overall supply chain operations?

In today’s market, order visibility is everything that would provide customers with maximum customer experience. Here’s how last-mile software solution offers improved performance for the supply chain.

Driver time tracking: Drivers play a crucial role in last-mile delivery and it’s important to have the vehicles tracked to ensure efficient fleet operation. The use of a driver app would be essential in solving this problem. The driver can log his in-time and out-time using the driver app and also add his break time, vehicle breakdown reporting, etc. This will avoid disruptions and boost efficiency across your logistics operations.

Warehouse tracking software: Warehouse tracking or inventory tracking has come a long way to offer a seamless operation. Tracking of supplies is crucial to avoid delivery hurdles, especially during peak order time or festive seasons. An ERP integration can be helpful to get the required information for tracking inventory supplies. 

Fleet tracking software: Fleet tracking software would be beneficial to improve fleet efficiency and driver safety. This will help improve the number of deliveries completed per order, leading to an increased number of deliveries per day. Operations managers would also be able to track the driving behavior of the driver. Real-time tracking will help cut down the risks the driver has to take during deliveries and also help identify unsafe driving behavior.

Order tracking software: The modern customer wants details of every step of his order delivery to be tracked and informed. A last mile software should be able to keep track of the stages of an order, right from placement of the order, getting it ready to be shipped, offering an ETA of delivery, and getting the live-tracking information of the order being delivered. Additionally, proof of delivery is also collected once delivery is completed which ends the order delivery process. 

Barcode tracker software: Businesses can use the scan-in and scan-out features to get deliveries completed faster. The scan-in and scan-out are usually done at the warehouse of shipment areas and also at places where delivery is to be made. This helps with faster checkouts and saves time, especially when handling multi-order deliveries.

what are the key last mile software features

Dispatch Software for Trucking:

Dispatch software will help stability over numerous background operations. A dispatch software will help allocate drivers to specific vehicles based on skill sets. The dispatch tracking software will contain all the information on goods dispatch, movement, and delivery.  The dispatch software will monitor the entire operation and offer customers real-time alerts and notifications.

Why is dispatch software key for your business’s success?

By 2023, one should have realized the need to have robust dispatch software to help meet customer demands. Besides the rising fuel costs, delivery costs, on-demand deliveries, labor costs, and demand surges, there are a number of complexities that dispatch software can fix. Let’s look into the key features that dispatch software can offer-

Automate your business operations: An automated last-mile software solution is the dream for any business. A system that uses machine learning and artificial intelligence to get routes scheduled and planned to get deliveries done sustainably is the key. Dispatch software can weigh in multiple factors like traffic, weather conditions, fleet type, driver availability, toll, etc to find the best routes to get deliveries completed hassle-free.

Offers customization: A dispatch software should be able to customization that is crucial for the business based on their SLAs. Some of the most common customization for order deliveries should be based on the fleet type, fleet size, type of shipment, type of delivery (on-demand or scheduled delivery), driver skill sets, order returns, proof of delivery, etc.

Route Planning and Optimization: A dispatch software that offers last-mile solutions should use dynamic route planning and optimization. This will help get the deliveries completed within the described time. Orders can be planned based on drivers’ proximity to the location, and batching of multiple orders going to the same location to reduce multiple trips and improve fleet efficiency.

what is the need of a dispatch software

Marketplace integration: A dispatch software should be able to integrate with multiple resources to improve logistics efficiency. Some of the most commonly used integrations include- ERP, TMS, OMS, Payments, Carriers, etc.

Detailed reporting: Last, but most important purpose for using dispatch software is would be able to offer complete data on deliveries. Operation managers should be easily able to analyze data and achieve their KPIs to ensure success.

A modern business that is into deliveries should make use of dispatch software to help them with last-mile deliveries. Tracker software will help give real-time tracking information which integrated with dispatch software offer customers the best delivery experience. LogiNext offers the best dispatch software to help businesses meet their logistics needs. We operate in 50+ countries and our service is used by 200+ clients globally. So why wait any longer to get a last-mile delivery solution for your business? Connect with an expert by clicking the red button below.

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